Question 1

Are your Rudraksha beads 100% authentic?

Accepted Answer

Yes. Every Rudraksha is sourced directly from Nepal (Bhadrapur) or Indonesia (Java) through long-standing family suppliers. Each bead is lab-tested for authenticity and shipped with a certificate.

Question 2

What does 'energised' (abhimantrit) mean?

Accepted Answer

Our pandits perform traditional Vedic rituals to invoke the bead's spiritual energy through specific mantras. This is done at our partner temples before dispatch.

Question 3

How can you sell at such honest prices?

Accepted Answer

We work directly with growers and skip the middlemen, importers, and luxury markups that inflate prices elsewhere. Our margin is honest — usually 30–50% less than retail.

Question 4

Which Rudraksha is right for my rashi?

Accepted Answer

Each product page lists compatible rashis. Generally, 5-mukhi suits all rashis. WhatsApp us your rashi/DOB and we'll personally guide you.

Question 5

Do you ship across India?

Accepted Answer

Yes — we ship pan-India via Bluedart and DTDC. Free shipping above ₹499. Cash on Delivery available everywhere.

Question 6

What is your return policy?

Accepted Answer

7-day easy returns for unused products in original packaging. Energised products and personalised gemstones are non-returnable for spiritual reasons.

Question 7

How long does delivery take?

Accepted Answer

Metro cities: 2–4 business days. Other locations: 4–7 days. You'll receive tracking via WhatsApp and email.

Question 8

Can I get a custom-strung mala?

Accepted Answer

Absolutely. WhatsApp us with the bead count, thread color and any specific mantras you'd like — we'll prepare it within 5 days.

Questions, answered